Franklin Savings Bank believes that one of our fundamental responsibilities is the confidentiality and protection of the sensitive information you share with us in the course of business. Therefore, we maintain standards and procedures which are designed to protect the privacy of the information you share with us. Confidentiality of customer information is the responsibility of every Franklin Savings Bank employee.
At Franklin Savings Bank, we value you as our customer and understand how important personal privacy is to you. While we have always taken careful measures to protect your confidential information, we have adopted the following privacy principles to ensure that the information you share with us continues to be protected. We have established these principles because our most important asset is your trust.
As part of providing you with financial products and services, we collect nonpublic personal information about you from the following sources:
- Applications, account forms and other information that you provide to us, whether in writing, in person, by telephone, electronically or by any other means. This information may include your name, address and social security number.
- Your transactions with us, our affiliates or others, such as your payment history and account balance.
- Third parties such as credit bureaus. This information may include account information and your credit history.
We do not share nonpublic personal information about our current or former customers with any third parties except as follows:
- With your permission.
- To our financial service affiliates about our experiences or transactions with you or your account, such as your name and address.
- To comply with federal or state laws and other applicable legal requirements.
- To third parties assisting us in delivering products or services requested by you. For example, we may share personally identifying information with third parties that assist us in check printing, data processing, a sale of your mortgage into the secondary market, or the processing and clearing of your checks.
- To third parties who perform services for the Bank or who function on the Bank's behalf. For example, these may include third parties that assist us with mailing activities and third parties that assist us in marketing our products.
- We may share your name, address and telephone number to other financial institutions with whom we have agreements to jointly market financial products or services, such as credit cards.
- To other third parties as permitted or required by law, such as for the transmission of information to consumer reporting agencies or responding to a subpoena, court order, judicial process or to regulatory authorities.
At Franklin Savings Bank, employee access to personally identifiable customer information is limited to those with a business reason to know such information. Our employees are educated on the importance of maintaining customer privacy and confidentiality of customer information. We maintain physical, electronic and procedural safeguards that comply with federal regulation to protect customer information. We also maintain internal controls to keep customer information as accurate and complete as possible.
Franklin Savings Bank remains committed to meeting the financial privacy expectations of our customers. We have developed this privacy policy to assure that customer information is appropriately safeguarded. This privacy policy applies to individuals and is made available to Franklin Savings Bank customers. We reserve the right to change this notice at any time and will notify you of those changes as required by law.
If you have questions about this privacy notice or a question about the privacy of your information, please contact:
Privacy Officer
Franklin Savings Bank
PO Box 339
Franklin, NH 03235
(603) 934-4445 or (800) 372-4445