e-Mail Disclaimer

While e-mail is fast and convenient, it is not entirely secure and may be intercepted by third parties. We highly recommend that you take care and caution not to send e-mails containing any personal, private or sensitive information that you would not want viewed by a third party. So, before you take advantage of the convenience of e-mail, consider these security issues.

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In your e-mail, please do not include:

• Bank account number(s)
• Social Security number(s)
• Bank PIN number(s)
• Mother's maiden name
• User ID Code(s)/Password(s)
• ATM/Debit Card number(s)
• Credit card number(s)

Unfortunately, we can not respond to the following requests via e-mail:

• Requests for User ID codes, passwords, PIN numbers
• Requests for Account Balances
• Reports of lost or stolen credit cards
• Requests for temporary checks
• Requests for replacement ATM/Debit Cards
• Changes made to name, Mother's maiden name, or social security number
• Account disputes

Feel free to request:

• Information on our services and products
• Copies of your statement (to be mailed or picked up)
• An address change

For security purposes, any account-related requests must include:

• Name
• Home Phone number
• E-Mail address

It is the policy of Franklin Savings Bank to maintain the highest standards of confidentiality. We will not transmit personal information via e-mail, and we recommend that you do not e-mail such information to us.

For your protection, we ask that you contact our Customer Contact Center directly at (603)934-4445 if you have questions.

Thank you for visiting www.fsbnh.com.

Please direct any questions about this e-mail disclaimer to the following: