Privacy Policy
INDEPENDENCE TRUST COMPANY
CONSUMER FINANCIAL INFORMATION
PRIVACY POLICY
Recognition of Our Customers' Expectation of Privacy
Independence Trust Company believes that one of our fundamental responsibilities is the confidentiality and protection of the sensitive information you share with us in the course of business. Therefore, we maintain standards and procedures which are designed to protect the privacy of the information you share with us.
Confidentiality of customer information is the responsibility of every Independence Trust Company employee.
Our Privacy Policy
At Independence Trust Company, we value you as our customer and understand how important personal privacy is to you. While we have always taken careful measures to protect your confidential information, we have adopted the following privacy principles to ensure that the information you share with us continues to be protected. We have established these principles because our most important asset is your trust.
Information We Collect
As part of providing you with financial products and services, we collect nonpublic personal information about you from the following sources.
- Applications, account forms and other information that you provide to us, whether in writing, in person, by telephone, electronically or by any other means. This information may include your name, address and social security number.
- Your transactions with us, our affiliates or others, such as your payment history and account balance.
- Third parties such as credit bureaus. This information may include account information and your credit history.
Information We Disclose
We do not share nonpublic personal information about our current or former customers with any third parties except as follows:- With your permission.
- To our financial service affiliates (such as Franklin Savings Bank) about our experiences or transactions with you or your account, such as your name and address.
- To comply with federal or state laws and other applicable legal requirements.
- To third parties assisting us in delivering products or services requested by you. For example, we may share personally identifying information with third parties that assist us in account processing and customer service.
- To third parties who perform services for ITC or who function on ITC's behalf. For example, these may include third parties that assist us with mailing activities and third parties that assist us in marketing our products.
- We may share your name, address and telephone number to other financial institutions with whom we have agreements to jointly market financial products or services.
- To other third parties as permitted or required by law, such as for responding to a subpoena, court order, judicial process or to regulatory authorities.
Our Security Procedures and Information Accuracy
At Independence Trust Company, employee access to personally identifiable customer information is limited to those with a business reason to know such information. Our employees are educated on the importance of maintaining customer privacy and confidentiality of customer information. We maintain physical, electronic and procedural safeguards that comply with federal regulation to protect customer information. We also maintain internal controls to keep customer information as accurate and complete as possible.Disclosure of Privacy Policy
Independence Trust Company remains committed to meeting the financial privacy expectations of our customers. We have developed this privacy policy to assure that customer information is appropriately safeguarded. This privacy policy applies to individuals and is made available to Independence Trust Company customers. We reserve the right to change this notice at any time and will notify you of those changes as required by law.
Inquiries
If you have questions about this privacy notice or a question about the privacy of your information, please call our Privacy Officer, Ken Duguay, toll-free in New Hampshire (800) 372-4445, outside New Hampshire (800) 414-2568 extension 0 or e-mail us at privacy@fsbnh.com.
Independence Trust Company Privacy Policy